Common Omnixx errors.

I cannot log in to Omnixx - Error 1400: 'User or other parameter not found'

The user name you type does not match any name in the Omnixx database - Maybe it was :

·  Typo?

·  A name that works somewhere else?

·  Part of the name incorrect? ( JSmith instead of SmithJ )

You may need to call Tech Support to verify your User ID

I cannot log in to Omnixx - Error 1402: 'Invalid User ID or Password'

The password entered does not match the one stored for you in Omnixx. Maybe it was :

·  Typo?

·  Previous password

·  A password that works somewhere else?

Try typing into Notepad first, then copy and paste. If this does not work, you need to call Tech Support to reset it

I cannot log in to Omnixx - Error 1408: 'User Locked Out - Exceeded Max Retries'

You exceeded the maximum number of retries entering the wrong password.
You will you need to call Tech Support to unlock it

I cannot log in to Omnixx - Error 1409: 'Exceeded Max Tickets'

You attempted to log in while you were still logged in previously or on another station. Omnixx creates a ticket for your user ID when you log in andremoves the ticket when you click the Desktop Exit button. The system is required to prevent you from being logged into two different locations.

If you can, log off the first the computer before moving to a second one, otherwise you will you need to call Tech Support to unlock it.