Here’s to the hidden heroes.
It takes a special strength to be the voice of calm when lives are on the line. To take control in an emergency using just a telephone. To get the right kind of help to the right location. To give instructions that make a difference, no matter what the situation. Every minute, every day, 9-1-1 professionals promise callers that they’ll stay with them until help arrives. But we say, when you’re on the line, it already has.
Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. It is a week that should be set aside so everyone can be made aware of their hard work and dedication.
Thank you, again, for all the sacrifices you make to create a better and safer world for the public. Your commitment to your profession is appreciated by all the public safety communications community, and the citizens you serve.